More Google reviews for your hospital
Your happiest customers walk out without reviewing you, and the one upset customer posts. TopGenie fixes both, with a QR code at your counter.
How it works at a hospital
A customer finishes up and scans the QR on your counter. Happy ones tap five stars and get help writing the review: two taps about their visit and three ready drafts, written the way your customers actually talk about a hospital. They pick one, Google opens, they paste and post before they leave.
A customer who taps three stars or less is asked to tell you privately what went wrong. You get their message and number the same minute, with a WhatsApp button to make it right before anything goes public.
What the reviews sound like
Real output from TopGenie's writing engine for a hospital. The customer edits and posts it themselves.
Visited for a consultation. Very good experience. Felt heard for once, every question got a proper answer. They explained the why behind every test and medicine. Glad to have found this clinic.
Had my first consultation here recently and it went smoothly. They explained the why behind every test and medicine. The doctor actually listens and does not rush you out. Glad to have found this clinic.
What customers mention about a hospital
The flow asks what stood out, with choices that fit your trade:
- Doctor listened
- Clear explanation
- Short wait
- Clean clinic
- Helpful front desk
Common questions
Is this allowed by Google?
Asking for reviews is allowed. Hiding the review option from unhappy customers is not, so TopGenie keeps that door open by default and puts the choice in your hands.
Does the customer need an app?
No. The QR opens a fast web page on any phone, and the review posts from their own Google account.
What does it cost?
One location is free, with 30 assisted reviews a month. Paid plans start at Rs 499 a month. See pricing.